WaSHMIS provides a low cost centralized system with;

  • GIS Module - GIS data on WSPs’ infrastructure is accessed, tracked, updated and managed through a browser
  • Dashboard Module - Water pressure, flow and level targeted points within the network are monitored remotely through a dashboard with dynamic interactive charts
  • Alert Module - SMS/Email alerts are generated and sent to the technical team when pre-defined flow, level or pressure thresholds are exceeded or not met
  • Job Card Module - A smartphone based job card system and module for assigning and reporting tasks
  • WaSHMIS Collect App - A smartphone based data collection App that interfaces with Upande’s cloud WaSHMIS server to utility’s local instance.


 GIS Module

The core of WaSHMIS is formed by a Geographic Information System (GIS); a spatial database for storage of all map based data. This database is hosted in the cloud and gives authenticated users access through either browser or desktop clients such as QGIS or ArcGIS. Depending on a user's’ privileges, they can view, query, analyse, update or manage the central asset registry. The generic WaSHMIS GIS data model is made freely downloadable in order to enable Water Service Providers (WSPs) to get started with GIS without having to figure out how to organise their data. It includes standardised layers for:

  • Pipeline/Sewerage mains and service lines
  • Meters, master meters, customer accounts
  • Service points such as water/sanitation kiosks and blocks
  • Water storage facilities such as dams, reservoirs, tanks, wells, pumps and pumping stations
  • District Metering Areas (DMA)
  • Valves, Joints, Nodes, Hydrants, etc.

Some reference layers which may be turned on or off and queried if available, such as:

  • Parcels, cadastral data
  • Utilities
  • Census data (population, income levels, access to water/sanitation services, etc.)
  • Topographic data such as rivers and roads
  • OpenStreetMap, bing and Google Map type of web based background layers

Depending on the size and budget capabilities of the WSP, the data collection exercise could range from digitizing existing paper based plans of network distribution components to more sophisticated approaches such as network detection using signal generating equipment.


 Dashboard Module

With a vast GIS database and live sensor readings coming in, one needs a place where it all comes together, this is the so-called dashboard. The dashboard allows authenticated users to get a live overview of the assets and performance of the company through charts, tables and infographics.


 Alert Module

Alerts are automatically generated by WaSHMIS when predefined thresholds for flow, pressure and level have been exceeded or not reached. An SMS and/or email notification is then sent to the WSP’s technical manager.


 Jobcard Module

This is a module (and also a smartphone based App) for assigning tasks from Customer Identification Survey (CIS), dashboard (system generated alerts) and normal operations of the utility. The system generated alerts/tasks are majorly an indication of the physical losses whereas incorporating the Customer Identification Survey (CIS) data as one of the layers in the GIS, WaSHMIS is also able to help in identifying commercial losses such as illegal connections, metering errors and unmetered connections.


 WaSHMIS Collect App

This is a smartphone based data collection App that runs on any Android device and interfaces with Upande’s cloud WaSHMIS server to WSP’s local instance. Customer Identification Survey (CIS) is a data collection exercise carried out by WSPs to reconcile customer database with that on the ground. Collected data through the App is disseminated to authorized users through the WaSHMIS platform.